Bilingual Member Advisor

The Karis Group has been Making Healthcare Work® since 1996.

Founded in 1996 and based in Austin, Texas, The Karis Group, Inc. is an award-winning company and leading provider of innovative solutions in healthcare professional services. With the vision to make healthcare work, we serve clients nationwide with our suite of comprehensive services.

The Karis Group is a company dedicated to its faith-based values and vision. Beginning over 22 years ago, our company has provided a rewarding, relationship-based work environment for each and every employee. We are dedicated to creating an environment that encourages personal growth, giving back to the community and generating inspiration; both individually and corporately.

We are driven by four core values:

Does the Following Describe You?

Who We Want

Our ideal Bilingual Member Advisor is searching for a case management-style position in a growing healthcare company. In this role, the Member Advisor will apply their strong interpersonal skills while working on a dynamic, growing team of professionals with various backgrounds.

A successful Member Advisor will embrace challenging and high-impact cases where you will have the opportunity to work with members from various education and economic backgrounds. You would approach this career determined to directly contribute to overall company goals and growth initiatives.

What You’ll Do

Our Member Advisors process and manage member cases and accounts generated daily from inbound calls and emails from both English and Spanish-speaking members. Case length ranges from hours to several days depending on Member need. Advisors work with members, medical providers, and others in the healthcare field to navigate the healthcare system locating answers and data for a range of Member needs. Member Advisors work directly within the Karis360 suite of services including Healthcare Navigation, Bill Negotiation and Surgery Saver.

Bilingual Member Advisors have a professional phone presence in both English and Spanish, are patient, caring and dedicated to helping a variety of members. Advisors are adept at handling difficult and sensitive situations and cases. Member Advisors are dedicated to achieving established personal and company monthly and annual performance metrics.

What You’ll Learn

Here’s Just a Snapshot of Your Role

Minimum Qualifications:

Preferred Qualifications:

What We Will Include

This role will be the perfect fit for a candidate who is passionate about healthcare and helping people from all walks of life. A competitive salary, employee benefits packages, 401(K) profit-sharing plan with eligibility after one year of employment are provided, along with a wellness program, volunteer opportunities, extensive training and an award-winning culture.

How to Apply

Please complete the online Karis Group Application by clicking the orange “Apply for the position” button on this page.

Apply for the Position