Matthew Dale

Vice President of Service Delivery

Matt leads our Service Delivery teams that advocates for patients, helps people succeed within the healthcare marketplace, and negotiates out-of-pocket medical bill balances.  Matt is passionate about providing outstanding service – he views every interaction with a customer or provider as an opportunity to deliver a personally relevant solution and in turn, builds a relationship that shares actively and positively about the work we do.

Matt moved to Central Texas from London England.  He studied criminal justice at Texas State University before starting work as a Patient Advocate at The Karis Group in 2001.  After attaining a Bachelor of Science in Business Administration from the University of Phoenix, Matt left Karis and went on to start several e-commerce companies.  He returned to contribute once again to The Karis Group in 2017.

Learn a little more about Matt:

Favorite Book
Notes from a Small Island by Bill Bryson

Favorite Weekend Activity
Spending time with my son Alec and my daughter Kaylee.

Favorite Quote
You can’t connect the dots looking forward; you can only connect them looking backward. So you have to trust that the dots will somehow connect in your future. You have to trust in something – your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life. – Steve Jobs